Business Continuity & IT/Data Backup

This SOP explains how HSCVS protects critical operations, systems, and data so the organization can continue serving survivors and veterans during and after disruptions such as hurricanes, cyber incidents, power loss, or facility damage.

Continuity of operations (COOP‑style) for key functions 3‑2‑1 backup, encryption, and offsite storage Covers storms, outages, and cyber events Annual review, training, and exercises

DocumentSOP-OPS-BCP-001

Version1.0

EffectiveMarch 28, 2026

ReviewMarch 28, 2027

OwnerDirector of Operations

Approved byJoseph Ryan, CEO

Service areaPennsylvania to Florida and across the Gulf Coast to Texas

EIN41-2961092

1. Purpose, scope & principles

Keeping HSCVS running

This SOP defines how HSCVS maintains essential operations and protects IT systems and data when facing disruptions, consistent with common continuity guidance for non‑federal entities and nonprofits.

It applies to all HSCVS offices, programs, staff, volunteers, contractors, and systems, including cloud services, laptops, phones, and paper files used in both disaster operations and routine services.

Principle. Business continuity is a coordinated plan for people, processes, facilities, partners, and technology, so HSCVS can keep serving communities even when normal conditions fail.

Appendix A – BCP & backup forms

Simple tools to keep continuity organized

BCP-IMP-01 BCP-SYS-01 BCP-TEST-01

BCP-IMP-01 — Business Impact & Essential Functions Worksheet

Use this to list HSCVS functions, identify which are essential, and describe impacts if they are disrupted.

BCP-SYS-01 — Critical Systems & Backup Matrix

Use this to track how each critical system is backed up and what its RTO/RPO targets are.

System / data set	Owner	RTO	RPO	Backup method & frequency	Offsite / cloud location

Reviewed by

Date

Signature

BCP-TEST-01 — Backup & Continuity Test Log

Use this to record exercises and technical tests of backup and continuity procedures.

Date	Type of test (tabletop, restore, failover)	Systems / functions tested	Results (pass/fail, issues found)	Follow‑up actions

Logged by

Date

Signature

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