Supportive Services for Veteran Families
Helping Veteran families move toward housing stability through prevention, rapid rehousing, casework, referrals, and connections to qualified SSVF providers.
One call. One starting point. No wrong door.
What Is SSVF?
Supportive Services for Veteran Families is a U.S. Department of Veterans Affairs program designed to help very low-income Veteran families prevent homelessness or move quickly back into permanent housing. Heaven-Sent can help Veterans understand the process, gather information, complete casework, and connect with the appropriate SSVF provider or partner.
VA-Funded Program
SSVF is administered by the Department of Veterans Affairs through qualified community grantees.
Fast, Practical Help
The program is designed to address housing instability quickly and focus resources where they can prevent or end homelessness.
Housing-Focused Casework
Case managers help households identify barriers, build a housing stability plan, and coordinate services.
Whole-Household Support
Depending on eligibility and the local provider, services may support the Veteran and qualifying family members.
Prevention and Rapid Rehousing
SSVF generally works through two housing-stability pathways.
Homelessness Prevention
For eligible Veteran families who are still housed but face a serious and immediate housing crisis.
- Housing-stability planning
- Landlord or housing coordination
- Benefits and resource navigation
- Eligible temporary financial assistance through an authorized SSVF provider
Rapid Rehousing
For eligible Veteran families who are already homeless and need help returning to permanent housing.
- Housing search and placement support
- Move-in and stabilization planning
- Connections to eligible financial assistance
- Ongoing case management during stabilization
Services Connected Through SSVF
Case Management
Needs assessment, housing planning, referrals, follow-up, and coordination with community resources.
Eligible Financial Assistance
Authorized SSVF providers may offer certain temporary financial assistance when program rules are met.
Benefits Navigation
Support connecting with VA, federal, state, and local benefits and services.
Housing Navigation
Help understanding housing options, landlord requirements, documentation, and next steps.
Who May Qualify?
Final eligibility is determined by an authorized SSVF grantee under current VA program rules. Heaven-Sent can help with preliminary screening and referral.
- ✓A qualifying Veteran is part of the household.
- ✓The household meets applicable income and program requirements.
- ✓The household is homeless or at imminent/serious risk of housing loss under applicable program rules.
- ✓The household is willing to participate in a housing-stability plan and provide documentation required by the authorized provider.
How Heaven-Sent Helps You Start
- 1
Reach Out
Call, email, or connect with Heaven-Sent through outreach or casework.
- 2
Initial Screening
We help identify the immediate housing problem, Veteran status, household needs, and the correct referral path.
- 3
Referral and Documentation
We help organize non-sensitive information and connect the Veteran family with an authorized SSVF provider or other appropriate resource.
- 4
Follow-Through
Heaven-Sent can continue casework, transportation support, referrals, and community-resource coordination as appropriate.
You Do Not Have to Figure This Out Alone.
If you are a Veteran family facing eviction, homelessness, or housing instability, contact Heaven-Sent. We can help you understand the next step and connect you with the appropriate housing and Veteran-services pathway.
National Call Center for Homeless Veterans.
Referral and Case Summary Only: Heaven-Sent Community Services & Veterans Assistance uses this form to collect information the client voluntarily provides so staff can make referrals and help the receiving SSVF, VA, HUD-VASH, or housing provider begin its own intake. This form does not determine eligibility, enroll a participant, approve financial assistance, issue a housing voucher, or replace the receiving program’s required forms, privacy notices, releases, or verification process.
SSVF Comprehensive Intake & Casework Form
Veteran-family housing-stability screening, preliminary eligibility review, services planning, documentation, financial-assistance workflow, consent, referral coordination, and follow-up.