Darrell’s VA Coaching Room
Good morning, everyone. Our clients are grateful that you are here, and so am I. Without you and our clients, Heaven-Sent would not exist. We appreciate each of you and the work you do every day to serve our veterans and families.
Welcome to Darrell’s VA Coaching Room. This room is here to help with VA coaching, veteran guidance, support services, communication tools, and daily staff work in one place.
Today’s Focus Checklist
Start here every workday to open your email, calendar, phone, and forms.
Who I’m Working With Today
List the top veterans or families you’re focusing on today:
Maria R. – housing check-in
Sit back and watch this VA coaching welcome / training video before you start your day.
Client Message Board
If you are a veteran or family member, you can leave a short message here for Darrell. Please tell us who you are and how we can help.
Meeting Notes (Print Only)
Type notes below. Use the toolbar to change bold, color, and text size. When you’re finished, click “Print Notes.”
- Pause for 2–3 deep breaths between tough calls.
- Step away from the screen for 5 minutes every hour.
- Reach out to your supervisor if a case feels heavy.
To learn more about Darrell and his role, you can review his staff profile: View Darrell’s VA Coaching Profile (PDF)
Please check in here daily and use this room as your main starting point for work.