May 31, 2026

HSCVS SOP-OPS-BHSC-001 Behavioral Health & Spiritual Care

HSCVS SOP-OPS-BHSC-001 | Behavioral Health & Spiritual Care
HEAVEN SENT COMMUNITY SERVICES & VETERANS ASSISTANCE SOP-OPS-BHSC-001 • Behavioral Health & Spiritual Care • EIN 41-2961092
Forms Checklists
Standard Operating Procedure

Behavioral Health & Spiritual Care

How HSCVS provides behavioral health and spiritual care support for survivors, staff, and volunteers before, during, and after disasters, in coordination with FEMA, HUD providers, VOAD partners, and local behavioral health and faith communities.

Psychological First Aid & crisis support VOAD-aligned spiritual care HUD/CoC & VA referrals Staff & volunteer wellbeing
DocumentSOP-OPS-BHSC-001
Version1.0
EffectiveMarch 28, 2026
ReviewMarch 28, 2027
OwnerDirector of Operations
Approved byJoseph Ryan, CEO
Service areaPennsylvania to Florida and across the Gulf Coast to Texas
EIN41-2961092

1. Purpose, scope & principles

Why BH & spiritual care

This SOP explains how HSCVS provides behavioral health and spiritual care services in disaster operations so that emotional, mental health, substance-use, and spiritual needs are addressed alongside housing, food, and other supports.

It applies to all HSCVS disaster activities, including shelters, PODs, outreach, DRC-style sites, hotlines, and long-term recovery settings, and covers both direct services and referrals to licensed and faith-based partners.

Core principles. Do no harm; prioritize safety and stabilization; respect culture and faith; never proselytize; protect confidentiality; and support both survivors and responders.

Appendix A – BHSC forms

Simple tools for consistent practice
BHSC-INT-01 BHSC-CONSENT-01 BHSC-STAFF-01

BHSC-INT-01 — BH & Spiritual Care Contact Log

Use this to document non-clinical BH or spiritual care contacts and referrals during disaster operations.

BHSC provider signature

BHSC-STAFF-01 — Staff & Volunteer Wellbeing Check-In

Use this voluntarily to help staff and volunteers reflect on stress and request support or adjustments.

Staff / volunteer signature
Supervisor / BHSC Lead signature
SOP-OPS-BHSC-001 • Version 1.0 • Heaven Sent Community Services and Veterans Assistance • EIN 41-2961092
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