May 31, 2026

HSCVS SOP-OPS-AAR-001 After-Action Review & Improvement Plan

HSCVS SOP-OPS-AAR-001 | After-Action Review & Improvement Plan
HEAVEN SENT COMMUNITY SERVICES & VETERANS ASSISTANCE SOP-OPS-AAR-001 • After-Action Review & Improvement Plan • EIN 41-2961092
Standard Operating Procedure

After‑Action Review & Improvement Plan

This SOP explains how HSCVS conducts after‑action reviews and turns lessons from disasters and exercises into a written After‑Action Report / Improvement Plan (AAR/IP) with concrete, trackable corrective actions.

HSEEP‑style AAR/IP structure Hotwashes & debriefs SMART corrective actions Feeds training & SOP updates
DocumentSOP-OPS-AAR-001
Version1.0
EffectiveMarch 28, 2026
ReviewMarch 28, 2027
OwnerDirector of Operations
Approved byJoseph Ryan, CEO
Service areaPennsylvania to Florida and across the Gulf Coast to Texas
EIN41-2961092

1. Purpose, scope & principles

Learning on purpose, not by accident

This SOP standardizes how HSCVS evaluates real incidents and exercises and produces an After‑Action Report / Improvement Plan that captures strengths, areas for improvement, and specific corrective actions.

It applies to HSCVS‑led operations and major joint operations with partners, including disasters, planned events, and exercises where HSCVS plays a significant operational or coordination role.

Principle. An AAR/IP is not about blame; it is about understanding what happened, why it happened, and how to adjust systems, training, and resources so that HSCVS and partners are stronger before the next event.

Appendix A – AAR/IP forms

Simple tools to capture lessons & actions

AAR-HW-01 — Hotwash Notes

Use immediately after an incident operational period or exercise to capture quick feedback.

Hotwash facilitator signature

AAR-OBS-01 — Observation Summary

Use to document individual strengths or areas for improvement for inclusion in the AAR/IP.

Observer signature

AAR-IP-01 — Improvement Plan Tracker

Use this table to track corrective actions from the AAR/IP.

Issue / area for improvement Corrective action (SMART) Owner Due date Status / notes
AAR/IP Lead signature

AAR-RPT-01 — After-Action Report Summary

Use to capture the main elements of the After-Action Report in one place.

AAR/IP Lead signature
Sponsor / CEO signature
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