Tim’s Disaster Director Room
Start-of-shift checklist
- Sign into RingCentral and confirm your headset or phone is working.
- Open disaster forms and any case systems you need for this shift.
- Check today’s status, calm, busy, or emergency, and review any special instructions.
Tim’s main disaster tools
Tim – (689) 262-6691 ext 102
Use these links to pull intake packets, release forms, and training material while you’re on the phone or in a video room.
RingCentral Phone & Softphone Pad
Use this RingCentral widget to make and receive calls right inside Tim’s Disaster Director Room. You will sign in with your Heaven‑Sent RingCentral login.
Note: This widget is for staff use only. Make sure you’re logged into the correct RingCentral account before placing calls.
Call, email, and notes
This section keeps Tim’s front‑end notes together. Copy anything important into your official records or case forms after the call.
This page is for quick working notes, phone calls, and form links. Always move final case details into the proper forms or database when you are done.
How Tim can reach people
Phone
Call clients from Tim’s desk phone or softphone using the numbers above. Confirm callback numbers and time zones.
Use Tim’s email for disaster cases: timdisasterrelief1@heaven-sent-veterans-outreach.org . Keep messages short, clear, and kind.
Chat and video
When a client is in a waiting room or classroom, Tim can invite them to chat or video using the phone systems already on those pages, 3CX, RingCentral, or other tools your team has set up.
Disaster operations team contacts
When Tim needs to loop in leadership, pastoral care, or command, he can use this list.
Joe Ryan – President
Phone: (689) 204-1989 ext 101
Email: joepres@heaven-sent-veterans-outreach.org
Tim – Disaster Relief Director
Phone: (689) 262-6691 ext 102
Email: timdisasterrelief1@heaven-sent-veterans-outreach.org
Darrell – Commander’s Corner
Phone: (689) 262-6524 ext 103
Email: commandercorner@heaven-sent-veterans-outreach.org
Teresa – Faith & Pastoral
Phone: (689) 262-6519 ext 104
Email: teresawdirectoroffaithpastor@heaven-sent-veterans-outreach.org
Safety and privacy reminders
This room is a front‑end working tool. It helps Tim move quickly, but it is not a full medical or case record. Protect every client’s safety and dignity while you work.
- Do not type Social Security numbers, bank numbers, or passwords into this page.
- Keep addresses and very sensitive details inside official forms and case systems only.
- Confirm you are speaking with the right person before sharing any personal information.
- When you finish a call, move key details into Heaven‑Sent’s official records as soon as possible.
- If you feel unsafe or unsure about a situation, pause and reach out to Joe, Darrell, or Teresa.