Heaven Sent Community Services and Veterans Assistance, Inc. 

Our Story 

 Heaven Sent Community Services and Veterans Assistance began not in an office or around a boardroom table — but in a moment of quiet desperation.  

Our founder, Joseph “Joey” Ryan, knew what it felt like to ask for help and be told, again and again, “I’m sorry… there are no funds available.” After losing his job, the bills piled up. The rent was due. The lights flickered, and the refrigerator hummed with only half-full shelves. Each phone call for help ended the same way — with a polite voice and a closed door. 

For families like Joe’s, waiting months for another funding cycle isn’t an option. Children can’t eat promises, and electricity doesn’t wait for next quarter’s budget. In that pain — in the hollow silence that follows a desperate “no” — Joe made himself a promise: no one else would have to feel that kind of helplessness again. 

Out of that moment of heartbreak, Heaven Sent was born. 

Joe spent the next decade preparing — studying nonprofit leadership, fundraising, and service. Through his work with FEMA, the American Red Cross, and MDR Disaster Relief, he learned how aid could move swiftly when people cared enough to act. Every connection he built, every lesson he learned, became one more stone laid in the foundation of Heaven - Sent mission. 

 By the age of 59, Joe looked around and saw a world where the cost of living had soared beyond reason. Where veterans and seniors — the very people who served, worked, and sacrificed to build this country — were falling through the cracks. Rent for a modest home had tripled; groceries stretched paychecks to the breaking point, and the word “affordable” had almost lost its meaning. 

And still, people were being told, “There’s nothing left to give. 

 ”Joe Refused To Accept That Answer! 

He gathered a team of brothers and sisters — military veterans who understood duty, honor, and compassion — and together they built Heaven Sent, brick by brick, heart by heart. Every member carries the same conviction: that help should never depend on time, paperwork, or red tape. That compassion should never run out of funding. 

At Heaven Sent, we serve because we remember. We remember what it feels like to struggle. We remember the faces of those who gave everything for this country and still came home to fight a different kind of battle — a battle for dignity, stability, and hope. 

 We stand here today because one man refused to let “no funds available” be the final word. 

So, to every veteran, every senior, every disabled individual, every family with nowhere else to turn — know this: you are not alone. We see you. We believe in you. And as long as Heaven Sent exists, you will never be left behind. 

Because here, compassion is endless. Hope lives here. And Heaven Sent is exactly what it sounds like — a promise kept. 

Heaven - Sent leadership Board of Directors Provides overall governance, spiritual covering, and accountability for the mission, finances, and long‑term direction. Includes: Board Chair, Vice Chair, Secretary, Treasurer, and at‑large members. Executive Director – Joseph “Joe” Ryan Leads the organization day‑to‑day, carries the vision, and reports to the Board. Oversee all programs, staff, volunteers, and partnerships. Executive command staff All command staff are U.S. military veterans selected for leadership, integrity, and adaptability.  

Mission Statement 

Heaven Sent Community Services and Veteran Assistance is dedicated to providing relief, hope, and lifelong empowerment to veterans, seniors, individuals with disabilities, and their families through holistic services including housing assistance, job training, financial aid, peer-to-peer support, pet therapy, and innovative programs like vehicle triage centers. Grounded in Christian principles of dignity, respect, compassion, integrity, and innovation, we walk alongside our brothers and sisters in crisis, reducing veteran homelessness and suicides while restoring purpose, stability, and faith-filled independence. 

 

 Core Values 

 Dignity and Respect:  

Honor the inherent worth of every veteran, senior, person with disabilities, and family member, treating them with the compassion and God's love they deserve in times of need. 

Compassionate Service:  

Provide holistic relief through housing, job training, financial aid, peer-to-peer support, and pet therapy, walking alongside individuals on their lifelong journey to independence. 

Faith and Hope: 

 Ground all actions in Christian principles, restoring hope, preventing veteran suicides, and fostering spiritual growth to build resilient communities. 

Integrity and Accountability: 

 Uphold transparency, ethical practices, and confidentiality in all operations, ensuring resources entrusted to the organization serve the mission without retaliation or waste. 

Innovation and Empowerment:  

Pursue creative solutions like vehicle triage centers and veteran service centers to reduce homelessness, promote self-sufficiency, and empower lives through education and wellness. 

Guiding Vision 

Heaven Sent envisions a nation where every veteran, senior, and person with disabilities enjoys safe housing, meaningful work, and a supportive community that prevents hardship and fosters resilience. 

Core Values in Action 

Uphold dignity and respect in every interaction, treating all with God's love. 

Deliver compassionate, holistic services for immediate and sustained recovery. 

Infuse faith and hope to build spiritual and emotional strength. 

Maintain integrity through ethical, transparent practices. 

Drive innovation to empower self-sufficiency and community impact. 

Success for Heaven-Sent Veterans Outreach will be measured by:

Establishing the veteran's crisis line

• Having greater than 80% of employees who have completed crisis training classes

• A program graduation rate of over 80% of the veterans who opt to enroll in our programs

• Having over 40% of the homeless veterans assisted enroll in the Heaven-Sent programs

• A decrease in the number of homeless veterans, as determined by the number of veterans who return to true homeless status after completing the Heaven-Sent programs

Having greater than 80% of the veterans who graduate the Heaven-Sent program continue to use the lessons learned, as determined by making contact with the veteran one, five and ten years following their completion of the Heaven-Sent program

Future plans:

• Obtain and develop property for Veteran Service Centers (VSCs) in Mississippi and Texas within 1 year.

• Have VSCs operational in Texas and Mississippi within 2 year.

• Obtain and begin development of property in Georgia and North Carolina within 5 year.

• Incorporate in Alabama, Georgia, North Carolina, South Carolina, and Virginia within 8 year.

Closing

For the above reasons it is our belief that Heaven-Sent is a viable business worthy of funds that will enable it to provide assistance to the veteran and first respondent communities that is currently lacking. For additional information please contact a member of the Heaven-Sent Command Staff or visit our websites at

 

How We Do What We Do

The Board of Directors at Heaven Sent Community Services and Veteran Assistance is composed of dedicated military veterans, first responders, law enforcement officers, and firefighters—individuals who have committed their lives to service. Each board member remains actively engaged in their local communities and brings valuable professional and leadership experience to the organization. 

 Through these collective efforts and connections, Heaven Sent Community Services and Veteran Assistance has built a reputation for excellence in both disaster response and veteran support. Our disaster response operations are recognized on a level comparable to the American Red Cross, while our veterans’ services uphold standards similar to those of the Salvation Army, Catholic Charities, and other respected organizations. These strong ratings position Heaven Sent Community Services and Veteran Assistance as a highly competitive and trusted organization when applying for both private and government grants. 

 As we grow, Heaven Sent Community Services and Veteran Assistance is committed to employing a workforce primarily composed of military veterans. Their unique experience, teamwork, and dedication make them especially suited to our community service and veterans’ outreach programs. At the same time, we understand that certain positions may require specialized expertise. In those cases, we will recruit qualified professionals who can complement our veterans’ experience and help the organization operate at its highest potential. 

 Our staff will come from a variety of backgrounds, including accounting professionals, retired law enforcement officers overseeing security, and experienced RV managers responsible for our vehicle and trailer operations. We are also bringing in talent from other disaster response organizations and from among veterans who have successfully completed Heaven Sent Community Services and Veteran Assistance training and support programs—such as vocational education, peer mentoring, and social support initiatives. Additionally, we welcome veterans’ dependents who are eager to pursue training or technical college programs and become part of our growing team. 

 At its core, Heaven Sent Community Services and Veteran Assistance is a community built on service, experience, and the shared mission to support others. By combining the strength of our veterans, first responders, and professionals, we continue to expand our impact while staying true to our purpose—helping people rebuild, recover, and thrive.