Calm • Order • Mission
This room is the calm 911-style operations center for Heaven-Sent. When you enter, you are stepping into a quiet, focused space where staff work together for veterans, seniors, disabled neighbors, and families during everyday needs and disasters.
Calm • Order • Mission
Staff Command Center Room
A Quiet 911-Style Space for Decisions and Care
Welcome to the Staff Command Center. This room is designed as a calm operations space, not a noisy war room. Here, staff quietly coordinate calls, meetings, housing, logistics, partners, and support across every program.
Take a breath and settle for a moment before you begin. This room is built in Kimmy’s soft pink and your light teal to remind everyone that behind the dashboards and phones there is heart, family, and purpose.
When you are ready, move forward to the tools area below. Use them gently and wisely to serve the people God has trusted you with tonight.
Command Tools for Staff
Below are the primary tools for this room. Use them to move smoothly between phone calls, meetings, screen support, and monitoring without leaving this space.
Staff Phone Console
Open the live Ooma staff call dashboard to place calls, receive calls, and handle phone patching for veterans, partners, and families.
Open Phone ConsoleCommand Dashboard
Open the Staff Command Center dashboard screen to see tiles for operations, cases, partners, and communications in one place.
Open Command Screen3CX Meetings & Screen-Share
Use your 3CX tools for live video, prayer or support meetings, and screen-sharing when someone needs to see forms or dashboards with you.
Use 3CX ToolsScanner Console
Open the live emergency services scanner view for situational awareness during deployments, weekends, or severe weather without leaving this room.
Open Scanner ConsoleShift focus in this room: stay calm, guard every client’s story, and protect each other from burnout. One quiet step at a time is enough.