Leadership, Accountability & Mission in Action
Heaven Sent Community Services and Veterans Assistance is led by men and women who understand service, sacrifice, disaster response, and long-term commitment. This page brings together leadership, governance, operational readiness, impact focus, and ways to review, support, or connect with our mission.
We work to prevent and reduce housing instability, crisis, isolation, and unmet needs through disaster relief, veteran support, housing help, community partnerships, pastoral care, volunteer mobilization, and practical assistance rooted in dignity, compassion, integrity, and accountability.
Who we serve: veterans, seniors, individuals with disabilities, caregivers, children, and families under pressure.
Mission, Vision & Strategic Direction
Mission Statement
Heaven Sent Community Services and Veterans Assistance exists to serve veterans, seniors, individuals with disabilities, and families in crisis through compassionate outreach, coordinated casework, housing support, advocacy, faith-centered encouragement, and practical help that creates a path forward.
Vision Statement
Our vision is to build a community where no veteran, senior, disabled individual, caregiver, or struggling family is left without help, hope, or a path forward; where support leads to restoration and crisis is met with compassionate action.
Executive Leadership Team
Heaven Sent’s leadership structure reflects executive direction, financial stewardship, disaster response, veteran-centered programming, homeless outreach, faith-based care, and community accountability.
Joseph Joey Ryan
U.S. Navy combat veteran. Provides executive leadership, mission direction, organizational oversight, partnership development, public representation, and strategic guidance across programs and growth efforts.
joepres@heaven-sent-veterans-outreach.org
Tim Lehman
Chief Communications & Development Officer
Veteran leader supporting disaster relief operations, emergency coordination, communications, donor-facing development, and mission execution during crisis conditions and recovery efforts.
timdisasterrelief1@heaven-sent-veterans-outreach.org
MSG Darrell Whited (Ret.)
Retired U.S. Army veteran. Oversees veteran programming, service delivery, case support, program execution, and hands-on guidance for people seeking stability and forward movement.
commandercorner@heaven-sent-veterans-outreach.org
Teresa Whited
Leads prayer support, encouragement, pastoral response, faith-based care, and spiritual support pathways for veterans, families, and individuals facing hardship or grief.
teresawdirectoroffaithpastor@heaven-sent-veterans-outreach.org
Paul Kinebrew
Paul Donald Kinebrew Jr. brings grassroots homeless outreach experience, practical field knowledge, operational discipline, and community relationships that strengthen Heaven Sent’s work with unsheltered individuals and families.
paulk@heaven-sent-veterans-outreach.org
Staff Positions Org Chart / Graph
This embedded graph shows how Heaven Sent’s key staff positions connect under executive leadership and operational oversight.
Founder & Executive Director
Tim Lehman – Director of Disaster Relief & Emergency Services / Chief Communications & Development Officer
MSG Darrell Whited (Ret.) – Chief Program Officer / Director of Veterans Services
Teresa Whited – Director of Faith & Pastoral Care
Paul Kinebrew – Director of Homeless Programs
Norman Fraser – Chief Financial Officer
Board & Governance
Heaven Sent’s board and leadership team work together to support executive accountability, financial oversight, mission alignment, policy stewardship, and responsible decision-making so service delivery and public trust remain anchored in integrity and oversight.
Accountability & Transparency
Heaven Sent is committed to financial stewardship, public accountability, strategic planning, partnership readiness, and transparent communication with donors, churches, agencies, volunteers, and the wider community.
Why Support Heaven Sent
Heaven Sent publicly describes holistic relief through housing assistance, financial aid, peer-to-peer support, disaster relief, homelessness response, and Christian-principled care focused on dignity, respect, compassion, integrity, and innovation. Its veteran assistance and intake pages also present direct access to leadership support and navigation help for people in crisis.
Operational Readiness
Service Capability Snapshot
Impact Snapshot
Heaven Sent’s public pages present a mission centered on relief, hope, housing help, financial aid, pastoral care, and pathways that help veterans, seniors, people with disabilities, and families move toward stability.
Outcomes Focus Table
This short table presents the service outcomes the page emphasizes for funders, partners, and community supporters.
| Service Area | Primary Aim | What It Supports |
|---|---|---|
| Veterans Services | Stability and practical support | Guidance, referrals, advocacy, and program access |
| Housing & Homeless Help | Reduce instability | Shelter pathways, emergency support, and recovery planning |
| Pastoral Care | Strengthen hope | Prayer, encouragement, and faith-guided support |
| Community Partnerships | Expand support capacity | Volunteer, donor, church, and partner engagement |
Mission Quote & Testimonial
“Your kindness saves lives. I know, because it saved mine.”
Heaven Sent’s testimonial page shares client stories about receiving help, family, faith, and hope during hard seasons, which supports the testimonial link on this page.
Read Client TestimonialsProject HERO
Project HERO belongs on this page as a focused example of prevention, protection, and practical response. It helps show funders, partners, and community members that Heaven Sent’s mission is not only compassionate but also structured around real-world intervention and support.
Mission in Action
These direct links connect leadership to active service pathways across the Heaven Sent website.
Get Involved, Review, or Reach Out
Whether you are a funder, church, volunteer, agency partner, or someone in immediate need of help, Heaven Sent provides clear ways to support the mission, review accountability information, and connect to services.
In-Kind Donations Accepted
In-kind donations matter because many supporters want to help with practical items that can immediately strengthen response capacity and client support. A clear donation list helps donors know what is useful most often.
1431 Simpson Road #1
Kissimmee, Florida 34744
joepres@heaven-sent-veterans-outreach.org
Tim – (689) 262-6691 ext 102
timdisasterrelief1@heaven-sent-veterans-outreach.org
Darrell – (689) 262-6524 ext 103
commandercorner@heaven-sent-veterans-outreach.org
Teresa – (689) 262-6519 ext 104
teresawdirectoroffaithpastor@heaven-sent-veterans-outreach.org
Paul Kinebrew – (689) 262-6720 ext 105
paulk@heaven-sent-veterans-outreach.org
Stewardship statement: Heaven Sent works to coordinate, document, and direct both financial and in-kind gifts carefully so resources are handled intentionally and used where they can do the most good.