Heaven-Sent Community Services & Veterans Assistance:
2026–2029 Strategic Plan with Success Metrics
This 4-year roadmap unites your faith-guided mission—delivering Housing, Training, Wellness, Capacity, and Basic Needs to Veterans, Seniors, and Disabled Individuals in CENTRAL FLORIDA—with clear, measurable success indicators across all priorities.
Strategic Foundation
Mission:
Holistic Relief, Hope, and Empowerment Through Housing, Jobs, Financial Aid, Peer-Peer Support, Pet Therapy, and Disaster Readiness.
Vision:
Every Veteran/Senior/Disabled Person has Safe Housing, Meaningful Work, and Lifelong Community.
Core Values:
Dignity, Compassion, Faith, Integrity, Innovation, Stewardship.
Timeframe:
January 2026–December 2029, serving 100+ Veterans/year by end.
1. Housing & Basic Needs Immediate crisis relief (food/utilities/financial aid) leading to stable housing.
Core Metrics (2026–2029):
75% housed at 90 days (100+ veterans/year by 2029)
85% crisis diversion from eviction/shutoff/shelter
25% homelessness recidivism reduction200+ households/year served food/utilities
60% transition to training/housing programs
2026–2029 Milestones:
2026:
Serve 50–100 households; launch pantry/navigation → 60–80% stable/diverted; VA MOU signed
2027:
150 households; add counseling → 70–85% retention; 20% recidivism drop
2028:
200 households; integrate programs →
75% retention; county referrals active
2029:
Sustain; impact report 25% recidivism reduction; client stability stories
2. Employment & Training
Structured vocational tracks (retail, logistics, disaster support) yielding real jobs.
Core Metrics (2026–2029):
60% job placement within 90 days
80% employment retention at 6 months
80% program completion rate
70% measurable skill gains
2026–2029 Milestones:
2026:
Pilot 1–2 tracks (25 clients) → 50% completion; 40% placements; employer MOUs
2027:
3 tracks; track retention → 60% placement;
70% retention; certifications earned
2028:
3–5 tracks; housing integration → 60% placement; 75% retention; 80%+ employer satisfaction
2029:
Optimize; wage growth → 80% retention; 20%+ wage increase; alumni mentors
3. Mental Health, Peer Support &Wellness
Peer To Peer counseling, PROMs (GAD-7/PCL-5), pet therapy, spiritual care for resilience.
Core Metrics (2026–2029):
200+ peer sessions/year
30–60% symptom improvement (GAD-7/PCL-5)
85% participant satisfaction
50 pet therapy participants/year
2026–2029 Milestones:
2026:
Launch peer groups + pet therapy → 100 sessions; PROMs baseline; 80% satisfaction
2027:
200 sessions; PROMs tracking → 30% symptom drop; 50 pet participants
2028:
Integrate with housing/training → 40–50% improvement; high group retention
2029:
Full outcomes; alumni peers → 60% improvement; sustained social participation
4 Capacity &Infrastructure
Heaven's Net, vehicles, policies, volunteers, partnerships for scalability.
Core Metrics (2026–2029):
200 active volunteers via Heaven's Net
5+ MOUs driving 30% referrals
100% policy compliance
3 months cash reserves
Full tech/vehicle deployment
2026–2029 Milestones:
2026:
Heaven's Net beta; policies; vehicle grant →
50 volunteers; policies approved; tech live
2027:
100 volunteers; 3 partnerships → 70% retention; 20% partner referrals; audit passed
2028:
150 volunteers; 5 MOUs → Zero disruptions; 3 months reserves
2029:
200 volunteers; benchmark top 75% → Full support for program targets
5.Financial Sustainability &Grants
Diversified funding (60% grants, 30% donations) for program growth.
Core Metrics (2026–2029):
10–15 grants submitted/year
250 recurring donors
Balanced revenue mix maintained
Annual audits/impact reports
2026–2029 Milestones:
2026:
Grant calendar; initial submissions → 3–5 grants won; 50 donors
2027:
10 grants; church campaigns → Balanced mix; first impact report
2028:
12–15 grants; 150 donors → 3 months reserves; multi-year funding
2029:
250 donors; expansion grants →
Sustainable funding;
next plan
Ready
Implementation Rhythm
2026:
Stabilize core (policies, pilots, partnerships)
2027:
Scale volume and integration
2028:
Optimize with data; pursue capital
2029:
Consolidate gains; plan 2030+
Accountability:
Monthly staff checks, quarterly board reviews, annual impact reports. Track in Google Sheets with Executive oversight and priority leads.
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Sustainable Funding (2026–2029)
Heaven-Sent Community Services and Veterans Assistance will build sustainable funding by diversifying revenue, nurturing core donors, and securing multi-year grants aligned with veterans, housing, and faith-based community services.
Our goal is to move from “survival giving” to a stable, mission-driven funding base that fully supports housing, training, wellness, and disaster-response programs year after year.
1. Revenue mix and targets
By 2029, Heaven Sent aims to maintain a balanced funding mix so no single source puts the mission at risk.
Approximately 60% from grants and government contracts
(VA, HUD, county, private foundations).
Approximately 30% from individual donors, churches, and business sponsors
(including monthly “mission partners”).
Approximately 10% from events, training fees, and mission-related earned income
(e.g., vocational program services, speaking, workshops).
2. Grant and institutional funding
We will develop a strong grant pipeline focused on housing, veteran services, mental health, and faith-based community impact.
Submit 10–15 well-prepared grant applications each year to federal, state, county, and private funders.
Use our needs assessment, logic model, outcomes matrix, and strategic plan to show readiness and measurable impact.
Seek multi-year and capacity-building grants
(for infrastructure, vehicles, Heaven’s Net, and staff positions).
3 .Individual, church, and business giving
We will cultivate a core community of givers who believe that “heroes should not have to beg to survive.”
Build a base of at least 250 recurring monthly donors by 2029 through online giving, text-to-give, and church partnerships.
Develop a “Mission Partner” program for churches and businesses with clear giving levels (Bronze, Silver, Gold) and impact reports.
Host 1–2 signature annual events
(e.g., “Heroes Dinner,” “Stand Down & Stand Up” fundraiser) to raise funds and awareness.
4. Mission-aligned earned income
We will explore modest earned-income streams that fit our programs and do not distract from the mission.
Offer low-cost training, workshops, or consulting to partners
(e.g., churches, nonprofits) on disaster response, peer support, or veteran engagement, using staff expertise.
Explore small program-related enterprises tied to vocational training
(e.g., facility services, resale, logistics support) that both train and generate limited revenue.
5. Transparency, accountability, and trust
Financial sustainability depends on trust from donors, veterans, and partners.
Publish annual financial summaries and impact reports on the website, showing how funds support housing, training, wellness, and basic needs.
Maintain clear financial policies, board oversight, and annual reviews or audits appropriate to our size.
Regularly share stories and data that connect dollars to lives changed, especially for veterans and their families.
6. 2026–2029 sustainable funding milestones
2026:
Create a grant calendar, submit first 10 grants, and recruit first 50 recurring donors.
2027:
Win multiple grants, reach 100+ recurring donors, and host at least one signature fundraising event.
2028:
Achieve 3 months of operating reserves and secure at least one multi-year grant.
2029:
Reach 250 recurring donors, maintain a balanced funding mix, and enter the next strategic planning cycle from a position of financial strength.